Self Check-In Process

Posted April 15, 2020 by Matthew

Watch our video to hear about our Self Check-In Process during the COVID-19 pandemic. Our Self Check-In Process allows for you to safely drop-off your vehicle for repair.

The process is simple with 3 easy steps.

Step 1: Fill out the required check-in forms.

Step 2: Mark the damaged area on your vehicle.

Step 3: Place your keys with the completed forms into the drop box.

We can arrange for a rental vehicle to be delivered at the time of your drop-off. After a brief and safe interaction with our staff, we’ll quickly have you back on your way. At Fix Auto our mission is to provide the easiest collision repair experience, and now also the safest. To learn more about the Fix Auto process visit our sites below.

https://fixautousa.com/

COVID-19 Update – No Contact Repair Process

Posted March 23, 2020 by Matthew

Watch our video to hear about our process during the COVID-19 pandemic. We are here for you!

Our No Contact Repair Process allows for auto-body repair on your vehicle, without the need to ever leave your home. We provide free loaner cars, pick-up and delivery, combined with electronic insurance claims. Our professional team disinfects the vehicle upon pick-up and provides protective covering on high-contact areas, such as the steering wheel and seats. We then thoroughly clean and disinfect your vehicle again before returning it to you.

 

To learn more about the Fix Auto process visit our website below.

www.fixautousa.com

American Auto Body Has Joined the Fix Auto USA Family

American Auto Body, with shops in Brooklyn Park and Maple Grove, has joined the Fix Auto USA family.

Founded in 1979 by then-owners Jim and Cherie Feehan, American Auto Body quickly became a community standout with its dedication to quality work and customer satisfaction.

About a year later, the North Minneapolis-based shop moved to a larger facility in Osseo to accommodate the breakneck pace at which it was growing. A newer and larger Brooklyn Park building was constructed in 1994.

In 2006, the Feehans retired and sold the company to their eldest son Matthew, who has been running the business ever since.

Matthew’s 28 years of collision repair experience includes knowledge of every aspect of operating a collision repair center. His proficiency extends to and beyond areas such as general maintenance and detailing, repair technician, painter, and general manager. Matthew attended Hennepin Technical College for auto body repair and is certified by both the Inter-Industry Conference on Auto Collision Repair (I-CAR) and the National Institute for Automotive Service Excellence (ASE).

From the beginning, American Auto Body’s goal was to create a comfortable and clean auto center that felt like more than a regular collision repair shop. Having joined the Fix Auto USA family, Matthew and his team can provide that same level of trust, commitment, care, and competence backed by a united and unparalleled support system.

For Matthew, the arrangement just makes sense: “Joining Fix Auto USA is the culmination of an extensive evaluation as to the best way for me, as an independent operator, to continue to prosper in a rapidly changing marketplace,” he said. “By becoming a Fix Auto USA Franchise Partner, I will immediately gain access to a network of others that care deeply about my business, and there’s a lot of comfort in that.”

With a reputation as market leaders, Fix Auto USA is a network of more than 150 collision repair shops nationally. Each is supported by the Fix Auto brand and is individually owned and operated, balancing the security of an industry leading organization with the hospitality of a traditional neighborhood enterprise.

Only the best and most trusted collision repair businesses are invited to represent Fix Auto USA. Each owner-operator, or Franchise Partner, is subjected to a comprehensive evaluation before being approved to join, so you can be sure the high standard of master workmanship and exceptional customer experience is upheld across the board.

The Fix Auto USA family strives to deliver consistent, quality, and timely repairs, using the latest technology to assure your vehicle receives safe and superior repairs every time. Additionally, repairs are guaranteed for as long as you own your vehicle* and are honored at every location.

With shops now in Minnesota, Fix Auto has expanded to its tenth state and stretched its brand’s mark in the Midwest region. Other franchise locations can be found in Alaska, Arizona, California, Colorado, Idaho, Illinois, Nevada, Oregon, and Washington.

The newly anointed Fix Auto Brooklyn Park and Fix Auto Maple Grove remain locally owned and independently operated by the same knowledgeable teams that have provided top-notch auto repair service since 1979. The name is all that has changed.

For more information about Fix Auto Brooklyn Park, Fix Auto Maple Grove, or any of the Fix Auto network locations, visit www.fixautousa.com.

* Find warranty information at https://fixautousa.com/warranty/

The American Auto Body App: Convenient Repair

Posted July 2, 2018 by Matthew

If there’s one thing we know, it’s that there is never a good time to get in a car accident. We try our best to stay up to date on current technology, so we can provide you with the best customer experience possible. That means making it as convenient as we can for you to get a quick automobile repair estimate.

The American Auto Body app is designed for convenient and quick access to our repair services. From free pickup and delivery to free loaner cars, we strive to provide an exceptional customer experience. Through the app, we hope to offer quick and easy solutions to your car issues and peace of mind.

Using the app, you can get an estimate right on your smartphone without even bringing your vehicle to us! With an intuitive design, the American Auto Body app is a simple process that requires three easy steps.

Step 1: Fill out contact and vehicle information

Step 2: Upload damage photos

Step 3: Submit your estimate

Once you submit your estimate and bring your car into our Brooklyn Park location, you can check up on your car’s repair status here: https://www.carwise.com/check-repair-status/.

If you’re not a fan of smartphones, you can also access the app and upload vehicle damage photos on your desktop or laptop computer. Access our app here: https://www.american-autobody.com/services/get-our-app/.

For more information, or to schedule a damage estimate, don’t hesitate to contact us.

Contact American Auto Body

8208 Lakeland Avenue North, Brooklyn Park, MN 55445

Open 8:00 a.m. - 5:00 p.m. Monday thru Friday. Extended hours also available by appointment.